---
title: Mail In Your MacBook for Repair — Free DHL Shipping
description: Mail in your MacBook for repair from anywhere in Europe: free DHL label, free analysis, a firm cost estimate — you decide. Shipping is free both ways.
source: https://emonis.com/en/sadaghian/mail-in
language: en
updated: 2026-11-11T01:39:35+01:00
more: https://emonis.com/llms.txt · https://emonis.com/llms-full.txt
---
# Send us your device.
-   Payment only after the repair
-   Apple Pay · Google Pay · Amazon Pay · Link · Klarna · SEPA direct debit · card · bank transfer

How mail-in works: create the job here in a few minutes – no account needed, just the device type and a short description of the fault, the serial number too if you have it. You then receive a free, insured DHL label by email; the platform covers shipping in both directions. After arrival, the workshop analyses your device free of charge and sends a cost estimate you approve or decline online – if you decline, the device comes back for free. Every repair carries a 12-month warranty.

## FAQ

What does the fault analysis cost?

The fault analysis is free and non-binding. After arrival the workshop examines your device and prepares a cost estimate from it — at no cost to you. If you decline the estimate, your device is returned free of charge.

Who pays for shipping?

emonis pays for shipping. You receive a free, insured DHL label for sending the device in, and the return leg is on the platform as well — shipping is free in both directions – from Germany and 23 European countries. Even if you decline the cost estimate, return shipping stays free.

How does a repair work?

In five steps: create the repair job online, receive the free DHL label by e-mail and send the device in, wait for the free analysis with its cost estimate, then approve or decline it in the portal — the repair only starts after your approval, and your device then ships back insured with a 12-month warranty on the repair. You only pay after the repair, and declining costs you nothing.

How long does it take?

DHL shipping takes 1–2 working days each way within Germany. After arrival, the free analysis follows — usually within one working day for display and battery problems, otherwise 1–3 working days, for water damage and data recovery 2–3 working days; you then decide based on the cost estimate, and the repair time itself depends on the damage. You can see the current status in the portal at any time.

Workshop: [Sadaghian e.K. - Die Mac-Retter](https://emonis.com/en/sadaghian), Hamburg, since 2015 · 460+ reviews on Google, averaging 4.95/5