MacBook Data Recovery — from €150, Pay Only on Success

As a rule, yes: the existing logic board gets repaired rather than exchanged — so the SSD stays where it is and your files go untouched. Only when a board has to be swapped outright, or the device is a total loss, does data recovery become its own step, which is offered as well.

From €150 where the SSD is still socketed and can be read out on its own — that covers models up to roughly 2017. With a soldered SSD the route runs through board repair: straightforward cases come to €200-400, medium ones €400-600, severe ones €600-800. The free analysis names the concrete price up front as a cost estimate — and payment is strictly on success.

After your MacBook arrives, the free analysis with its cost estimate follows — usually within 1-2 working days. After your go-ahead, the recovery itself typically takes 5-10 working days depending on effort; an involved logic-board repair can take longer. Add 1-2 working days each way for the free DHL shipping. The rescued files come back on an external SSD together with the device — either your own from the box or one added by the workshop.

In most cases, no. What's colloquially called the hard drive is an SSD in a MacBook: socketed and directly readable on models up to roughly 2017, soldered onto the logic board on everything newer. Even when the machine no longer starts at all, repairing the board almost always leads back to the files — frequently even after other providers have already given up.

You request the free DHL label in 30 seconds — no account needed — drop the parcel off at DHL or Deutsche Post and follow every step online. The shipment is insured, and return shipping is free as well.

Power the device off, wrap it in bubble wrap or a soft cloth and seat it in a sturdy box with padding so nothing can shift. Only include the charger if it is part of the problem. The step-by-step guide is at emonis.com/versand.

Allow 1–2 business days of shipping each way. After arrival, the free analysis follows within 1–2 business days; you then decide based on the cost estimate, and the repair time itself depends on the damage. You can see the current status in the portal at any time.