MacBook Repair by Mail-in — across Germany

It depends on the damage and the model — which is why every repair on emonis starts with a free analysis and a cost estimate. You only pay once you approve it. Some services have fixed prices: the battery swap, for example, is €180 on any MacBook Air and €220 on any MacBook Pro.

Specialised Mac workshops: currently the Hamburg workshop Sadaghian (“Die Mac-Retter”, since 2015, over 20,000 repairs) — working at component level so your data stays intact. As a platform, emonis is open to further specialised workshops.

Not necessarily. Whether a repair is worth it depends on the damage and the device's condition — exactly what the free analysis establishes. If the result isn't economical, simply decline the estimate and your MacBook comes back free of charge.

For many defects Apple replaces whole assemblies — the entire top case or the complete display unit instead of a single component. The workshops on emonis repair at component level where technically possible: that is often cheaper, and your data stays intact. What your repair actually costs is shown by the free cost estimate.

You request the free DHL label in 30 seconds — no account needed — drop the parcel off at DHL or Deutsche Post and follow every step online. The shipment is insured, and return shipping is free as well.

Power the device off, wrap it in bubble wrap or a soft cloth and seat it in a sturdy box with padding so nothing can shift. Only include the charger if it is part of the problem. The step-by-step guide is at emonis.com/versand.

Allow 1–2 business days of shipping each way. After arrival, the free analysis follows within 1–2 business days; you then decide based on the cost estimate, and the repair time itself depends on the damage. You can see the current status in the portal at any time.